The protection of your personal data is of great importance to Levicon India System Private Limited Company. This Privacy Policy explains how we, acting as a Data Controller, collect, process, and share your personal data that you submit or disclose to us, or that we receive from third parties.

For the purpose of this Policy, the term Personal Information shall mean any information that relates to you and is capable of identifying you, either directly or indirectly, when combined with other information.

If you do not wish your personal data to be used as described in this Privacy Policy, please do not provide us with such data. In such cases, you may not be able to access some features of our App, and your customer experience may be impacted.

1. How We Collect Information

We collect information in the following ways:

• Information you provide while registering, using our services, making purchases, or contacting customer support.
• Information we automatically collect through your device (e.g., location, device info, usage logs).
• Information received from third parties (such as payment processors, analytics providers, and social media).

Examples of data collected:

• Name, email, phone number, address, date of birth, language preference.
• Location (precise or approximate, if enabled). Payment details (processed securely by Razorpay – we do not store card details).
• Device information such as model, OS, app version, and network status.
• Photos or camera access when uploading or scanning QR codes.

2. Third-Party SDKs and Services

Our App integrates with trusted third-party SDKs and services to provide core functionality. These may process certain data:

• Firebase Cloud Messaging – push tokens, notification delivery (and limited analytics if enabled).
• Google Maps / Places – location and places queries for navigation.
• Google Sign-In (if enabled) – authentication and account linking.
• Razorpay – secure payment information, tokenization, anti-fraud signals.
• Geolocator / Location Services– precise or approximate location to show nearby charging stations.
• Image Picker / Camera – to allow photo uploads or QR scanning.
• Mobile Scanner – camera frames processed on-device for QR/barcode scanning.
• Device Info Plus / Package Info Plus – device, OS, app version.
• Connectivity Plus  – to detect network availability.
• Flutter Secure Storage / Shared Preferences  – secure on-device storage of tokens, preferences.
• In-App Review, URL Launcher, WebView, Share Plus – app usability features.

Each third-party SDK processes data as per its own Privacy Policy.

 3. Purpose of Processing

We may process your personal data for purposes including:

•  Providing EV charging services and customer support.
• Processing payments securely.
• Sending notifications and updates.
• Displaying nearby charging stations and enabling navigation.
• Ensuring compliance with legal and regulatory obligations.
• Marketing, promotions, and personalized offers (where legally permitted).

4. Data Sharing

We do not rent or sell your data. Your data may only be shared with:

• Service providers who assist in hosting, analytics, payments, and notifications.
• Regulatory or legal authorities when required by law.
• Business transfers, in the event of mergers, acquisitions, or restructuring.

5. Data Retention

We retain your personal data only as long as necessary for the purposes stated in this Policy, or as required by law. Location and camera data are used in real-time and not stored unless necessary for app functionality.

You may request deletion of your data at any time (see Section 7).

6. Security

We implement industry-standard security measures, including encryption, access controls, and secure storage. However, no method of transmission or storage is 100% secure.

7. Your Rights

Depending on your jurisdiction (GDPR, CCPA, etc.), you may have the right to:

• Access and update your data.
• Request deletion of your data.
• Withdraw consent to specific processing.
• Request portability of your data.
• Opt out of marketing communications.

To exercise these rights, please contact : support@leviconindia.com

8. Data Deletion

To delete your account and associated data, please email [support@leviconindia.com] with your registered details. We will process your request in accordance with applicable laws.

9. Children’s Privacy

Our App is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have collected data from a child, contact us to delete it.

 10. Cookies and Tracking

We may use cookies and similar technologies to:

• Save user preferences.
•  Improve user experience.
• Analyze app usage and performance.

You can manage or block cookies in your browser/device settings.

 11. International Users

If you access our App from outside India, please note your information may be processed and stored in servers located in India or other countries.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated Effective Date. Continued use of the App indicates your acceptance of the updated Policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact us:

[support@leviconindia.com]